FAQ

Payments

What forms of payment do we accept?

Instructions for wire transfer/ where to send checks

I am tax exempt. How do I apply that to my order?

Can I order directly for my client, or does the client have to use their card for payment?

When will my card be charged?

Any other payment questions?

Shipping

What are your shipping charges?

Do you offer white glove delivery?

Where does Co.House Designs ship from?

Do you ship Internationally?

My piece was delivered damaged/ missing a piece

I am a trade/dropship client and need specific delivery instructions

Returns

What is the return policy for Co.House Designs

Can I return my MTO item?

Can I make an exchange?

When will my refund be processed?

General FAQs

What is the application process?

What is the minimum order quantity required?

How does pricing work?